Policies

ZipGo platform operates on a few standard policies, know more about them.

Cancellation Policy

Your daily office commute can be unpredictable. Early appointments, long meetings, extra work can lead to unplanned changes. We understand this! Therefore, we have revamped our cancellation fee structure keeping you in mind. Rs.O when booking is cancelled 2 hours before your pick-up time. Rs.29 when booking is cancelled in last 2 hours of your pickup time. Rs.O when the bus is delayed by 5… Continue reading Cancellation Policy

Refund Policy

ZipGo boasts a very high on-time performance, with vehicles that are fit-to-ply. But sometimes, we too face difficulties which are beyond our control, where unexpected events like on-road traffic congestion, vehicle breakdown, network disruption may lead to delay or cancellation of your booking by ZipGo. We have your back! As a token of apology, we… Continue reading Refund Policy